Privacy policy

COMPLETE PRIVACY INFORMATION IN COMPLIANCE WITH THE EUROPEAN GENERAL REGULATION 679/16 (GDPR).

1. Identity and contact details of the data controller

This information governs the processing of personal data carried out by our company within this website, in compliance with current data protection regulations, including, in particular, the EU Regulation 2016/679 (hereinafter " GDPR ")

The treatment is carried out by:

FACTOP Di Ciannarella Francesco, with headquarters in Via Della Misericordia 66 - 76121 Barletta (BA), VAT number 08415890725 - cf CNNFNC86L19A669C, telephone: 3206899324, email: Info@factop.it (hereinafter referred to as "the Owner" or the "Company ").

2. Processing methods

The website may process your personal data using the following tools and in the manner described therein.

2.1 Technical, statistical and environmental variables cookies

Navigation, functional, session cookies: these cookies allow the site to function properly. The use of session cookies (which are not stored permanently on the device of the interested party and are automatically deleted when the browser is closed) is strictly limited to the transmission of identifiers of the individual sessions, in order to allow the safe and efficient site. These are, in large part, the cookies of the platform called "Prestashop" (prestashop.com/it), used for the purpose of creating and maintaining the site.

Statistical cookies: The site uses statistical cookies created directly by the data controller, as a first party, or provided by third parties. In the latter case, suitable tools have been adopted to reduce the identification power, also by masking significant portions of the IP addresses thus treated. Furthermore, the use of these third-party statistical cookies has been subject to contractual obligations that commit the third party to use them exclusively for the provision of the service, to keep them separately and not to "enrich" them or not to "cross" them with other information. which they have at their disposal. With regard specifically to Google Analytics cookies, the information obtainable from these cookies will be transmitted from the browser of the interested party to Google Inc., based at 1600 Amphitheater Parkway, Mountain View, CA 94043, United States, and stored on the servers of the company itself. Google's privacy policies, including the privacy policy relating to the Google Analitycs service that we invite you to read, are available from the following address: http://www.google.com/intl/it/privacy/privacy- policy.html

Browsing data and environmental variables: The IT systems and the procedures used for the correct functioning of the site automatically acquire, during their normal operation, some personal data relating to navigation, including environmental variables. This category of data includes, by way of example:

The IP addresses of the computers used by the users who use the service;

· The number of accesses;

· The pages viewed;

· The date and time when the access occurred;

The type of navigation browser;

· The operating system used.

2.2 Non-technical profiling cookies

• Adwords profiling cookies:

The site also uses profiling cookies provided by Google inc. in relation to Adwords services. The related information on processing can be consulted from the address https://support.google.com/adwords/answer/2549116?hl=it&ref_topic=3123080

• Facebook profiling cookies:

The site uses profiling cookies provided by Facebook inc. in relation to its services; in particular a so-called “pixel” is adopted, which stores specific preferences and behaviors. The related information on data processing and the possible deactivation of cookies can be consulted at the following address: https://www.facebook.com/privacy/explanation.

How to delete and disable cookies

You can configure your browser in order to prevent it from processing cookies, or to use specific functions of the same aimed at avoiding their installation.

Information on deleting / deactivating cookies with Firefox: http://support.mozilla.com/it/kb/Eliminare%20i%20cookie

Information on deleting / deactivating cookies with Edge: https://support.microsoft.com/it-it/help/4027947/windows-delete-cookies

Information on deleting / deactivating cookies with Chrome: http://support.google.com/chrome/bin/answer.py?hl=it&answer=95647

Data provided voluntarily by the interested party

The data optionally and freely provided by you by sending e-mails to the addresses on the site, or by means of a contact form, may be acquired for the purposes indicated from time to time And. In particular, in addition to the email address necessary to reply to the sender, any other personal data contained in the relevant communication will be processed. Such data collected in this way will be stored and processed exclusively for the purpose of storing correspondence and will not be used for other purposes.

3. Purpose of the processing and legal basis of the processing

In relation to the technical cookies referred to in point 2.1 and the navigation data, the processing of personal data is carried out in order to allow the correct use of our site; its use is necessary for navigation within our website. In this case, the legitimate interest of the owner constitutes the legal basis of the processing.

With regard to non-technical cookies (profiling) referred to in point 2.2, the processing of personal data is carried out in order to offer you services through profiling; In this case, the consent of the interested party constitutes the legal basis of the processing.

In relation to the data provided voluntarily by e-mail, the processing of personal data carried out allows us to respond to the requests of the interested parties. The legitimate interest of the Data Controller to respond to the interested parties constitutes the legal basis of the processing; without such data, it would not be possible to respond to your requests.

4. Method of expressing consent

Consent to the processing of personal data is not required in relation to the purposes indicated in the previous point.

5. Source from which the personal data originate

Only the data provided in accordance with this information, collected through the website or by sending an email from the interested party, will be processed. Data from sources accessible to the public will not be processed.

6. Recipients and any categories of recipients of personal data

The recipients of the data subject's personal data may be:

Communications companies that carry out commercial communication and profiling activities on behalf of the Data Controller, which hold the position of data processors;

· Companies that offer information society services, including, in particular, those that offer hosting and email management services.

· Companies, commercial partners, which carry out services related to those requested.

The transfer of personal data to these subjects, if established in a third country or an international organization, is carried out in the presence of an adequacy decision of the European Commission, which has verified how the third country, the territory or one or more specific sectors within the third country, or the international organization in question ensure an adequate level of protection of your rights. In the absence of such decisions, the Data Controller - or if he deems it in any case appropriate - reserves the right to conclude specific separate agreements that oblige these subjects to adopt adequate security measures, including organizational ones, aimed at offering appropriate guarantees regarding their rights. Google Inc., in particular, is contractually bound to ensure appropriate protection of the rights of the data subject. The data may thus be transferred to the United States of America. To obtain a copy of such data or the place where they were made available, simply send the relevant request to the email address of the Owner.

7. Retention period of personal data

The personal data processed and stored in order to allow correct use of the website and respond to your requests are processed and stored for a period not exceeding 24 months starting from the date of the individual collection.

The Data Controller reserves the right, in any case, to request the interested party to renew his consent to the processing and / or to verify the consents already expressed.

8. Categories of data processed

Personal data will be processed. In the case of filling in the contact form, the following data will in any case be processed: Name and surname of the person concerned, company, address, email and telephone.

9. Optional nature of consent and consequences of non-consent

In relation to personal data processed in order to allow correct use of the website through technical cookies referred to in point 2.1, the processing of such data is not a contractual obligation, but a legitimate interest of the Data Controller; without this treatment, in fact, the perfectly functioning website could not be made available.

In relation to the personal data processed in order to offer a personalized use of the website through non-technical cookies referred to in point 2.2, the processing of such data is not a contractual obligation, but carried out on the basis of the consent of the interested party; without this consent it would not be possible to provide you with personal tools ized.

In relation to personal data processed in order to respond to specific requests from the data subject by filling in the contact form or email, the processing of personal data is not a contractual obligation, but a legitimate interest of the Data Controller; in fact, without this treatment it would not be possible to respond to your requests.

10. Rights of the interested party

10.1 Right to object

The interested party has the right to object, at any time for reasons connected to his particular situation, to the processing of personal data concerning him, pursuant to article 6, paragraph 1, letters e) or f) of the GDPR, including profiling. on the basis of these provisions. The Data Controller refrains from further processing personal data unless there are compelling legitimate reasons to proceed with the processing that prevail over the interests, rights and freedoms of the data subject or for the assessment, exercise or defense of a right. in court.

10.2 Other rights

The Data Controller also intends to inform the interested party of the existence of the following rights:

Right of access of the interested party: the interested party has the right to obtain from the Data Controller confirmation that the processing of personal data concerning him is in progress and in this case, to obtain access to personal data and specific information , in accordance with art. 15 of the GDPR;

· Right of rectification: the interested party has the right to obtain from the Data Controller the correction of inaccurate personal data concerning him. Taking into account the purposes of the processing, the interested party has the right to obtain the integration of incomplete personal data, also by providing a supplementary declaration, in accordance with art. 16 of the GDPR;

Right to cancel data, including the right to withdraw consent: the interested party has the right to obtain from the Data Controller the cancellation of personal data concerning him and the Data Controller is obliged to cancel the personal data without undue delay, or to withdraw your consent, if the reasons defined by art. 17 of the GDPR. As regards the right of revocation, the interested party also has the right to revoke the consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation;

· Right to limitation of treatment: the interested party has the right to obtain from the Data Controller the limitation of treatment when the hypotheses defined by art. 18 of the GDPR;

Right to data portability: the interested party has the right to receive in a structured format, commonly used and readable by an automatic device, the personal data concerning him provided to the Data Controller and has the right to transmit such data to another Data Controller under the conditions specified in art. 20 of the GDPR.

11. Exercise of rights

The requests for exercising the rights indicated in this information, including, in particular, the right to cancellation and the right to revoke the consent given, must be addressed directly to the Data Controller at the email address indicated in point 1. Alternatively, it is possible to exercise the own rights by sending the relative communication by registered letter with return receipt to the address of the owner.

12. Automated decision making and profiling

If you have given your consent to the processing of personal data for profiling purposes through cookies, they may be subject to an automated decision-making process, using a specific algorithm that will decide which communications are most suitable for your profile or which they could be used for. her most of interest.

The processing carried out in this way has, as expected consequences, by way of example, the sending of highly profiled commercial communications. In any case, you have the right to disable the profiling cookies used on this site as well explained in point 2 and the right to obtain human intervention in the decision-making process by the Data Controller, to express their opinion, to obtain an explanation of the decision obtained and to contest the decision itself.

13. Newsletter and treatment of your data

If you have given your consent through flaga to receive commercial communications, the processing of your data may be carried out to send direct marketing communications, newsletters, sending advertising material, carrying out market research, by means of traditional systems of contact and automated IT systems, including commercial or promotional communications by email or SMS; the consent of the interested party, expressed in accordance with this information, constitutes the legal basis. In this case, consent to the processing of personal data is not a contractual obligation. The interest sato has the right to provide personal data; in case of failure to communicate such data, however, it will not be possible to carry out any marketing activities. The Data Controller informs that, in relation to the right to object to the processing of personal data for marketing purposes, the possibility of exercising this right in part remains unaffected, i.e. by opposing, for example, only the sending of promotional communications carried out through automated tools and / or digital or, alternatively, to traditional ones.